Thursday, March 29, 2007
Call Center Outsourcing to South Africa
Call Center Outsourcing to South Africa - Sunshine in SA's call centres
South Africa is becoming an increasingly popular destination in the call centre industry, with a US and UK bank now directing their calls to SA's Dialogue Group. And it's only just scratched the surface, the group's CEO says.
Read the full news report from here @ iAfrica - Business Section
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
South Africa is becoming an increasingly popular destination in the call centre industry, with a US and UK bank now directing their calls to SA's Dialogue Group. And it's only just scratched the surface, the group's CEO says.
Read the full news report from here @ iAfrica - Business Section
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
Labels: africa, alternative-destinations, call-centres, call-centres-africa, call-centres-banks, call-centres-trends, south-africa
Sunday, March 11, 2007
Barclaycard to Shut Manchester Call Center, to Outsource to India
Barclaycard to Shut Manchester Call Center, to Outsource to India
March 09, 2007
Barclaycard, the credit card division of Barclays, has announced the shutting of a call center in Manchester. The bank has decided to route more customer queries to India.
The Manchester call center mostly handles customer service and sales calls for U.K. credit card customers.
More about this from Global Services Media
BlogOut provides regular, global outsourcing updates for all industries & business functions, in hundreds of categories. See BlogOut Directory for the complete list of categories
March 09, 2007
Barclaycard, the credit card division of Barclays, has announced the shutting of a call center in Manchester. The bank has decided to route more customer queries to India.
The Manchester call center mostly handles customer service and sales calls for U.K. credit card customers.
More about this from Global Services Media
BlogOut provides regular, global outsourcing updates for all industries & business functions, in hundreds of categories. See BlogOut Directory for the complete list of categories
Labels: banks, banks-europe, banks-uk, call-centres, call-centres-banks, call-centres-europe, call-centres-india, call-centres-offshore, call-centres-uk, finance, finance-europe, finance-uk
PermaLink - Barclaycard to Shut Manchester Call Center, to Outsource to India posted by Ecacofonix : 8:42 AM
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