Tuesday, July 24, 2007
Reserve Bank of India (RBI) Staff Alarmed Over Outsourcing
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Reserve Bank of India (RBI) Staff Alarmed Over Outsourcing
BS Reporter / Mumbai/ Ahmedabad July 24, 2007
The All India Reserve Bank Employees Association (AIRBEA) held a meeting to discuss Reserve Bank of India’s (RBI) policies and its decision to outsource important functions. AIRBEA expressed concern over the plan to hand over the sensitive job of inspection and audit of bank branches to chartered accountant firms.
RBI is the regulator of the banking system in India. The supervision of banks (inspection and auditing of bank branches) is reported to be handed over to private chartered accountant firms. There are 50,000 branches of commercial banks to be supervised by RBI.
Another important function the RBI is reported to be considering outsourcing to a private company called ‘National Payments Corporation of India’. A bill to this effect is being placed before the Parliament.
Read the full report from here @ Business Standard
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See also outsourcing updates for related categories: Banking
Reserve Bank of India (RBI) Staff Alarmed Over Outsourcing
BS Reporter / Mumbai/ Ahmedabad July 24, 2007
The All India Reserve Bank Employees Association (AIRBEA) held a meeting to discuss Reserve Bank of India’s (RBI) policies and its decision to outsource important functions. AIRBEA expressed concern over the plan to hand over the sensitive job of inspection and audit of bank branches to chartered accountant firms.
RBI is the regulator of the banking system in India. The supervision of banks (inspection and auditing of bank branches) is reported to be handed over to private chartered accountant firms. There are 50,000 branches of commercial banks to be supervised by RBI.
Another important function the RBI is reported to be considering outsourcing to a private company called ‘National Payments Corporation of India’. A bill to this effect is being placed before the Parliament.
Read the full report from here @ Business Standard
Click on the labels below for more posts on those categories
Labels: banks-asia, banks-india, finance-asia, finance-india, india, opposition
PermaLink - Reserve Bank of India (RBI) Staff Alarmed Over Outsourcing posted by Ecacofonix : 7:42 AM
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Wednesday, July 11, 2007
Unions Call for Inquiry into Air New Zealand Outsourcing
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Unions Call for Inquiry into Air New Zealand
13 June 2007 @ Scoop, NZ
The Engineering, Printing and Manufacturing Union and the Aviation and Marine Engineers Association will present a petition to Parliament today asking for a select committee inquiry into Air New Zealand's behaviour toward staff during recent outsourcing disputes.
The petition calls for Parliament to investigate its use of outsourcing and other sharp employment practices. EPMU says an inquiry is in the public interest in terms of transparency.
Read the full report from here @ Scoop, NZ
Click on the labels below for more posts on those categories
See also outsourcing updates for related categories:
Unions Call for Inquiry into Air New Zealand
13 June 2007 @ Scoop, NZ
The Engineering, Printing and Manufacturing Union and the Aviation and Marine Engineers Association will present a petition to Parliament today asking for a select committee inquiry into Air New Zealand's behaviour toward staff during recent outsourcing disputes.
The petition calls for Parliament to investigate its use of outsourcing and other sharp employment practices. EPMU says an inquiry is in the public interest in terms of transparency.
Read the full report from here @ Scoop, NZ
Click on the labels below for more posts on those categories
Labels: airlines, airlines-oceania, new-zealand, opposition, problems
PermaLink - Unions Call for Inquiry into Air New Zealand Outsourcing posted by Ecacofonix : 7:44 AM
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Wednesday, April 4, 2007
Finance giants defend offshore outsourcing
Finance giants defend offshore outsourcing
The UK’s financial giants yesterday defended their Indian call centre operations amid fresh concerns from British customers about data security and declining customer service.
An internal report from insurer Norwich Union found shortcomings in its Indian call centres may potentially lead to losses of more than £10million, and fines from the FSA. There was also an alert from consultant AT Kearney that the cost savings of offshore hotspots have “declined almost universally.”
Read the full news report from here @ Contractor UK
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
The UK’s financial giants yesterday defended their Indian call centre operations amid fresh concerns from British customers about data security and declining customer service.
An internal report from insurer Norwich Union found shortcomings in its Indian call centres may potentially lead to losses of more than £10million, and fines from the FSA. There was also an alert from consultant AT Kearney that the cost savings of offshore hotspots have “declined almost universally.”
Read the full news report from here @ Contractor UK
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
Labels: banks-uk, call-centres-india, costs, finance, finance-uk, offshore-problems, opposition
Thursday, March 29, 2007
UK Finance giants defend offshore outsourcing
UK Finance giants defend offshore outsourcing
Mar 28, 2007
The UK’s financial giants have defended their Indian call centre operations amid fresh concerns from British customers about data security and declining customer service.
An internal report from insurer Norwich Union found shortcomings in its Indian call centres may potentially lead to losses of more than £10million, and fines from the FSA.
Banking giant HSBC was also accused this week of running a ‘first-class and second class system’ that sees affluent callers dealt with in the UK, while poorer ones are diverted to the sub-continent. A HSBC spokesperson dismissed the claims. Similarly, asked yesterday about Norwich Union’s troubled call centres in India, the National Outsourcing Association (NOA) hinted it was unfair to suggest the location was to blame.
Read the full news report from here @ Contractor UK
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
Mar 28, 2007
The UK’s financial giants have defended their Indian call centre operations amid fresh concerns from British customers about data security and declining customer service.
An internal report from insurer Norwich Union found shortcomings in its Indian call centres may potentially lead to losses of more than £10million, and fines from the FSA.
Banking giant HSBC was also accused this week of running a ‘first-class and second class system’ that sees affluent callers dealt with in the UK, while poorer ones are diverted to the sub-continent. A HSBC spokesperson dismissed the claims. Similarly, asked yesterday about Norwich Union’s troubled call centres in India, the National Outsourcing Association (NOA) hinted it was unfair to suggest the location was to blame.
Read the full news report from here @ Contractor UK
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
Labels: banks-europe, banks-uk, finance-uk, offshore-problems, opposition, problems-europe, problems-india, uk
Tuesday, March 27, 2007
Offshoring Down Under - Opposition in Australia
Offshoring Down Under - Opposition in Australia
March 26, 2007
Offshoring, especially to India, has become an important issue in Australia, There is no significant public backlash, but the players are treading warily while the critics circle. Graeme Philipson @ Global Services examines the latest developments.
Many of Australia’s largest companies have outsourced operations offshore, mostly to India. There has been substantial opposition, most vocally from Australia’s trade union movement, which has strong ties with the opposition Australian Labor Party, which is ahead in the opinion polls. In the volatility of Australia’s hardest fought federal election in more than ten years, offshoring may still be a factor.
Read the full analysis and update here @ Global Services
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
March 26, 2007
Offshoring, especially to India, has become an important issue in Australia, There is no significant public backlash, but the players are treading warily while the critics circle. Graeme Philipson @ Global Services examines the latest developments.
Many of Australia’s largest companies have outsourced operations offshore, mostly to India. There has been substantial opposition, most vocally from Australia’s trade union movement, which has strong ties with the opposition Australian Labor Party, which is ahead in the opinion polls. In the volatility of Australia’s hardest fought federal election in more than ten years, offshoring may still be a factor.
Read the full analysis and update here @ Global Services
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
Labels: australia, india, offshore, offshore-trends, opposition
PermaLink - Offshoring Down Under - Opposition in Australia posted by Ecacofonix : 9:52 AM
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Government IT Managers Face Offshoring Constraints
Government IT Managers Face Offshoring Constraints
March 26, 2007 (Computerworld) -- DALLAS -- Some CIOs of government entities in the US (for instance the CIO for the city of Minneapolis), think that offshoring government IT work — even tasks that are being done by the employees of a corporate contractor — would touch off a political maelstrom.
Kaiser, the Minneapolis CIO, said at the Gartner Outsourcing Summit here last week that offshoring could cut the $10 million that Minneapolis spends annually on IT infrastructure services by only about $500,000. It isn’t a huge sum, but he would like to see a change in government officials’ attitude toward sending IT work overseas.
Read more from the news report here @ Computer World
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
March 26, 2007 (Computerworld) -- DALLAS -- Some CIOs of government entities in the US (for instance the CIO for the city of Minneapolis), think that offshoring government IT work — even tasks that are being done by the employees of a corporate contractor — would touch off a political maelstrom.
Kaiser, the Minneapolis CIO, said at the Gartner Outsourcing Summit here last week that offshoring could cut the $10 million that Minneapolis spends annually on IT infrastructure services by only about $500,000. It isn’t a huge sum, but he would like to see a change in government officials’ attitude toward sending IT work overseas.
Read more from the news report here @ Computer World
BlogOut provides global outsourcing updates across industries & business functions. See BlogOut Directory for the complete list of categories
Labels: government, government-usa, opposition, problems
PermaLink - Government IT Managers Face Offshoring Constraints posted by Ecacofonix : 9:49 AM
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Thursday, March 15, 2007
Negative Attitude Towards Outsourcing Still Exists
Negative Attitude Towards Outsourcing Still Exists
Carol Kendrick @ Outsourcing Blog, March 15, 2007
The negative perceptions regarding the outsourcing issue still exists despite the fact that many companies are pursuing this business strategy, says Carol and gives the example of recent protests in the case of Boston Globe planning to outsource some functions to India.
Read more from his post here
BlogOut provides regular, global outsourcing updates for all industries & business functions, in hundreds of categories. See BlogOut Directory for the complete list of categories
Carol Kendrick @ Outsourcing Blog, March 15, 2007
The negative perceptions regarding the outsourcing issue still exists despite the fact that many companies are pursuing this business strategy, says Carol and gives the example of recent protests in the case of Boston Globe planning to outsource some functions to India.
Read more from his post here
BlogOut provides regular, global outsourcing updates for all industries & business functions, in hundreds of categories. See BlogOut Directory for the complete list of categories
Labels: opposition, problems, usa
PermaLink - Negative Attitude Towards Outsourcing Still Exists posted by Ecacofonix : 12:58 PM
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Tuesday, March 6, 2007
Boston Globe Newspaper employees protest job outsourcing to India
Boston Globe employees protests job outsourcing to India
3 March 2007
Mumbai: The 1000-strong Boston Globe employees union, Boston Newspaper Guild, backed by labour unions and local labour leaders in Massachusetts staged protest at the outsourcing of jobs to India by the New York Times Company.
The New York Times Company, which owns the Boston Globe, had recently announced the elimination of over 120 jobs at the newspaper. Of these, 55 jobs in advertising and finance will be outsourced to India.
Read more from the domain-b report hereLabels: india, offshore, opposition, publishing, publishing-asia, publishing-india
PermaLink - Boston Globe Newspaper employees protest job outsourcing to India posted by Ecacofonix : 12:53 AM
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