Wednesday, July 25, 2007
Indian Outsourcing Companies Beaten by Rupee, and in Home Market
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Indian Outsourcing Beaten by Rupee, and in Its Home Market
By Andy Mukherjee, Bloomberg, Jul 19, 2007
Indian software companies, which compete furiously with each other for global outsourcing deals, are now facing a common enemy in the rising rupee. A strengthening home currency is reducing the rupee value of their dollar revenue and earnings.
Although the day-to-day volatility in the exchange rate has abated since the end of April, the challenge of long-term competitiveness remains for Indian exporters.
Partha Iyengar, vice president at research firm Gartner Inc. in India, has a blueprint that Indian companies can use to mitigate cost pressures. According to him, "Their first task should be to walk away from simple code- writing and testing -- the ``$10-an-hour'' work...Replacing low-end tasks with better-paying work is an obvious route to boosting revenue per employee."
The best place to build those muscles, according to Iyengar, is in the domestic Indian market, in which local Indian software giants have shown little interest, but where the global giants have surprisingly won most of the major contracts: March 2004: IBM won a $750 million order from Bharti Tele-Ventures Ltd.; Around the same time, Accenture won a $ 150 million order from Dabur India Ltd., a local maker of shampoos and beverages. A 10-year, $150 million order from Bank of India, went to Hewlett-Packard. To stake a credible claim for, say, a $2 billion global outsourcing order, Indian companies must first show their ability to execute large projects at home, says Iyengar. And when India happens to be one of the fastest growing markets, it makes sense to focus on getting deals from Indian companies. Some of the growth industries that IT sector should focus on are: retail, transportation, hospitality, banking, insurance and telecommunications - with telecom and retail being real high-potential growth sectors for the next 5-10 years.
Read the full report from here @ Bloomberg
Click on the labels below for more posts on those categories
See also outsourcing updates for related categories: India, IT, Telecom, Retail
Indian Outsourcing Beaten by Rupee, and in Its Home Market
By Andy Mukherjee, Bloomberg, Jul 19, 2007
Indian software companies, which compete furiously with each other for global outsourcing deals, are now facing a common enemy in the rising rupee. A strengthening home currency is reducing the rupee value of their dollar revenue and earnings.
Although the day-to-day volatility in the exchange rate has abated since the end of April, the challenge of long-term competitiveness remains for Indian exporters.
Partha Iyengar, vice president at research firm Gartner Inc. in India, has a blueprint that Indian companies can use to mitigate cost pressures. According to him, "Their first task should be to walk away from simple code- writing and testing -- the ``$10-an-hour'' work...Replacing low-end tasks with better-paying work is an obvious route to boosting revenue per employee."
The best place to build those muscles, according to Iyengar, is in the domestic Indian market, in which local Indian software giants have shown little interest, but where the global giants have surprisingly won most of the major contracts: March 2004: IBM won a $750 million order from Bharti Tele-Ventures Ltd.; Around the same time, Accenture won a $ 150 million order from Dabur India Ltd., a local maker of shampoos and beverages. A 10-year, $150 million order from Bank of India, went to Hewlett-Packard. To stake a credible claim for, say, a $2 billion global outsourcing order, Indian companies must first show their ability to execute large projects at home, says Iyengar. And when India happens to be one of the fastest growing markets, it makes sense to focus on getting deals from Indian companies. Some of the growth industries that IT sector should focus on are: retail, transportation, hospitality, banking, insurance and telecommunications - with telecom and retail being real high-potential growth sectors for the next 5-10 years.
Read the full report from here @ Bloomberg
Click on the labels below for more posts on those categories
Labels: competitive-advantage, india, it, it-retail, it-telecom, opinions, retail-india, telecom-india, trends, trends-india
PermaLink - Indian Outsourcing Companies Beaten by Rupee, and in Home Market posted by Ecacofonix : 8:41 AM
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Thursday, March 8, 2007
Prospective Indian Retail SME’s & Third Party BPOs For Outsourcing
View Prospective Retail SME’s For Outsourcing and a List of Third Party BPO’s Operating in India For 2007
DUBLIN, IRELAND - Research and Markets has announced the addition of "Non-Voice BPO in Retail Sector - India" to their offering.
This report covers the retail industry in the US and the UK - the target markets of most Indian retail BPO service providers. Segments of the retail industry as discussed in this report include Store Retailers which covers Food Drug & General Merchandise, Discount and Department Stores, Vertically Integrated Retailers and Non Store Retailers like mail order companies and internet stores.
This Industry Insight answers the following key questions:
How the industry is gaining momentum in the global market?
What retailers can outsource?
What are the market trends?
What are the key segments and their performance?
What is the outsourcing process in retail industry?
Who all are the prospective retailers in US & UK and the solution providers like top captive BPO & third party BPO in India?
What is the future outlook of the industry?
The report includes executive summary, industry overview, typical retail organisation and its activities (employment breakdown), outsourcing process in retail industry, prospective retailers and providers in outsourcing, profiles of retail BPO companies and Outlook of the industry.
Total No. of Pages – 88, Total No. of Figures – 3, Total No. of tables – 10
The report provides Major Retailers in the US & UK, a list of some of the SMEs in the US & UK, a list of the Top100 Retailers in the World, 2004 (Ranked by sales) together with a list of prospective retailers in the US & UK, prospective retail SME’s for outsourcing and a list of third party BPO’s operating in India.
The profiles section of the report contains updated profiles of 18 Indian players containing details like background, directors, contact details, services, industry focus, global presence, delivery centers, milestones, clients and future outlook.
Who should buy the report?
This report is an insightful resource in identifying new markets and opportunities. This report is suitable to individuals responsible for and interested in:, Board and executive management, Retailers who are currently outsourcing or willing to outsource, Business strategy / Business development, Retail Vertical Team in ITES BPO, Business school students, Consultants and Entrepreneurs.
Content Outline:
1. Industry Overview
2. Typical Retail Organisation and Its Activities (Employment, Breakdown)
3. Outsourcing Processes in Retail Industry
4. Outsourcing
Prospective Retailers and Providers
5. Profiling Of the Retail BPO Companies
6. Outlook
LIST OF FIGURES
Figure 1: Trend In Total Retail Sales (USD Trillion), Figure 2: Retail Outsourcing across Stores in 2003, Figure 3: Retail Industry grows faster than others in 2005
LIST OF TABLES
Table 1: Major Retailers in the US, Table 2: Major Retailers in the UK, Table 3: Top100 Retailers in the World, 2004(Ranked by sales), Table 4: List of Store and Non-Store SMEs in the US, Table 5: List of Store and Non-Store SMEs in the UK, Table 6: Retail functions
Potential to be Globally Outsourced, Table 7: List of Prospective Retailers in the US, Table 8: List of Prospective Retailers in the UK, Table 9: Prospective Retail SMEs for Outsourcing, Table 10: List of Third Party BPOs operating in India.
Companies Mentioned:
Cross-Tab Marketing Services Pvt. Ltd.
eFunds International
GTL BPO
HCL BPO
IBM Daksh
ICICI oneSource
Intelenet
Marketics Technologies
MphasiS (MsourcE)
Nipuna
OfficeTiger Database Systems India Private Limited
TESCO HSC (Hindustan Service Centre)
Tracmail India Pvt.Ltd
Transworks Information Services Ltd
vCustomer Corporation
Wipro BPO
Xansa
Zensar Technologies Ltd
For more information visit Research & Markets Report
Contact: Research and Markets
Laura Wood
[press]@[researchandmarkets].[com] (remove [] to get the email address)
Fax: +353 1 4100 980
DUBLIN, IRELAND - Research and Markets has announced the addition of "Non-Voice BPO in Retail Sector - India" to their offering.
This report covers the retail industry in the US and the UK - the target markets of most Indian retail BPO service providers. Segments of the retail industry as discussed in this report include Store Retailers which covers Food Drug & General Merchandise, Discount and Department Stores, Vertically Integrated Retailers and Non Store Retailers like mail order companies and internet stores.
This Industry Insight answers the following key questions:
How the industry is gaining momentum in the global market?
What retailers can outsource?
What are the market trends?
What are the key segments and their performance?
What is the outsourcing process in retail industry?
Who all are the prospective retailers in US & UK and the solution providers like top captive BPO & third party BPO in India?
What is the future outlook of the industry?
The report includes executive summary, industry overview, typical retail organisation and its activities (employment breakdown), outsourcing process in retail industry, prospective retailers and providers in outsourcing, profiles of retail BPO companies and Outlook of the industry.
Total No. of Pages – 88, Total No. of Figures – 3, Total No. of tables – 10
The report provides Major Retailers in the US & UK, a list of some of the SMEs in the US & UK, a list of the Top100 Retailers in the World, 2004 (Ranked by sales) together with a list of prospective retailers in the US & UK, prospective retail SME’s for outsourcing and a list of third party BPO’s operating in India.
The profiles section of the report contains updated profiles of 18 Indian players containing details like background, directors, contact details, services, industry focus, global presence, delivery centers, milestones, clients and future outlook.
Who should buy the report?
This report is an insightful resource in identifying new markets and opportunities. This report is suitable to individuals responsible for and interested in:, Board and executive management, Retailers who are currently outsourcing or willing to outsource, Business strategy / Business development, Retail Vertical Team in ITES BPO, Business school students, Consultants and Entrepreneurs.
Content Outline:
1. Industry Overview
2. Typical Retail Organisation and Its Activities (Employment, Breakdown)
3. Outsourcing Processes in Retail Industry
4. Outsourcing
Prospective Retailers and Providers
5. Profiling Of the Retail BPO Companies
6. Outlook
LIST OF FIGURES
Figure 1: Trend In Total Retail Sales (USD Trillion), Figure 2: Retail Outsourcing across Stores in 2003, Figure 3: Retail Industry grows faster than others in 2005
LIST OF TABLES
Table 1: Major Retailers in the US, Table 2: Major Retailers in the UK, Table 3: Top100 Retailers in the World, 2004(Ranked by sales), Table 4: List of Store and Non-Store SMEs in the US, Table 5: List of Store and Non-Store SMEs in the UK, Table 6: Retail functions
Potential to be Globally Outsourced, Table 7: List of Prospective Retailers in the US, Table 8: List of Prospective Retailers in the UK, Table 9: Prospective Retail SMEs for Outsourcing, Table 10: List of Third Party BPOs operating in India.
Companies Mentioned:
Cross-Tab Marketing Services Pvt. Ltd.
eFunds International
GTL BPO
HCL BPO
IBM Daksh
ICICI oneSource
Intelenet
Marketics Technologies
MphasiS (MsourcE)
Nipuna
OfficeTiger Database Systems India Private Limited
TESCO HSC (Hindustan Service Centre)
Tracmail India Pvt.Ltd
Transworks Information Services Ltd
vCustomer Corporation
Wipro BPO
Xansa
Zensar Technologies Ltd
For more information visit Research & Markets Report
Contact: Research and Markets
Laura Wood
[press]@[researchandmarkets].[com] (remove [] to get the email address)
Fax: +353 1 4100 980
Labels: india, non-voice, non-voice-india, non-voice-retail, retail, retail-india
PermaLink - Prospective Indian Retail SME’s & Third Party BPOs For Outsourcing posted by Ecacofonix : 4:03 AM
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