The Human Resources Support BPO Resource

 

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Human Resources Support BPO Resource

 

The Human Resources BPO section of eBPO.in provides a listing of WWW resources for BPO in HR functions. eBPO.in is the home of business process outsourcing online.

 

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See The Human Resources Outsourcing category @ BlogOut, The Outsourcing Blog for regular updates on processes and outsourcing for this domain. (BlogOut home)

 

Human Resources Processes 

 

  • Human Resources Processes

 

    • Maintenance of Personnel Records
    • Annual Review and Revision of Employee Handbook
    • Audit of HR Strategies, Policies and Procedures
    • Implementation of Employment/Termination Procedures
    • Employee Development Program
    • Performance Management Process
    • On-site Support
    • Employee Retention Programs
    • Employee Morale Building
    • Compensation Plan Review

 

  • Recruiting Services Processes

 

    • Employment Verification
    • Job Description Development Strategy
    • Ad Placement
    • Applicant Screening
    • Reference and Background Check
    • Candidate Interviews

 

  • Employment Processes

 

    • Recruitment
      • Back-office Support for Recruitment Processes
    • Interviewing
    • Reference Checking
    • Skill Testing
    • New Employee Orientation Program

 

  • HR Management Services Processes

 

    • Compensation Plan Review and Analysis
    • Culture Development
    • Due diligence/Acquisition Planning
    • Incentive and Retention Programs
    • Executive Coaching

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  • Benefits Administration Processes

 

    • Brokerage Services
    • Custom Benefit Plan Strategies and Design
    • Benefit Analysis, Cost Control and Reduction Recommendations
    • Development of Employee Communications
    • Eligibility and Enrollment Services
    • Employee Claims Resolution
    • Monthly Invoice Audit and Reconciliation
    • On-line Employee Access to Benefits Information
    • Health and Welfare
    • Defined Benefit
    • Defined Contribution
    • Employee Call Center
    • E-commerce

 

  • Retirement and Financial Management Processes

 

    • Cleaning Up Legacy Pension Data
    • Integrated Approach to Pension Plan Design

 

  • Group Benefits Processes

 

    • Benefits Orientation/Education
    • Benefits Plan Descriptions
    • Benefit Plan Communication
    • Benefit Plan Continuation Administration (COBRA)

 

  • Payroll Processes

 

    • Employee Self-service features
    • Payroll Processing and Reporting
    • Payroll Tax Reporting
    • Time Off Tracking
    • Online Benefits Enrolment

 

  • HR Outsourcing Processes

 

    • Health Care, Pension and 401K Plans
    • Relocation Services
    • Integrated HR Services
    • Procurement Outsourcing
    • Maintenance Outsourcing for Utilities
    • Hiring/Firing Outsourcing
    • Personnel Risk Management
    • Salary Surveys

 

  • Talent Solutions Consulting Processes

 

    • Selection System Design and Validation
    • Leadership Assessment and Development
    • Performance Management
    • Workforce Training and Development

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  • Contact Center Processes

 

    • Employee Data Management
    • HRIS Support
    • Training

 

  • Health Care Processes

 

    • Employee Health Care Costs Administration
    • Health Care Strategy and Redesign their Health and Group Benefits Program
    • Employee Safety/Drug Programs
      • Chemical Hazard Communication Program
      • Accident Prevention Program
      • Development/Administration of Drug & Alcohol Program

 

  • Talent and Organizational Change Processes

 

    • Develop and Implement an Engagement Study that Could be Used as an Effective Business Measurement Tool
    • Create an Internal Marketing Approach to Excite and Invigorate its Employees
    • Family Insurance
    • Measuring Employee Engagement
    • Effective Way to Help Make Local Rewards Programs Align with Global Business Objectives
    • Unifying a Fragmented Sales Force, Increasing their Effectiveness and Gaining Better Business Results
    • Setting the Stage for an Acquisition
    • Consolidate its Separate Pay Statement, Benefits Statement, and Other Communication Vehicles

 

  • Personnel Policies & Procedures

 

    • Comprehensive Personnel Audit
    • Employee Handbook
    • Supervisor's Personnel Procedures Manual
    • Job Description Development

 

  • Human Resource Administration Processes

 

    • Personnel File Maintenance/Audit
    • I-9 Compliance
    • EEO-1 Filing/Affirmative Action Program
    • Federal & State Posting Requirements
    • Workers' Compensation Administration
      • Reimbursement Processing
    • Unemployment Insurance Administration
    • Personnel Forms Development
    • Organizational Charts
    • Performance Management
      • Performance Appraisal Development
    • Exit Interviews

 

  • Training & Development Processes

 

    • Conducting Performance Reviews
    • Interviewing Skills
    • Supervisory Skills
    • Leadership Skills
    • Avoiding Sexual Harassment
    • Solving Employee Performance Problems
    • Training
      • CBT & Online Training Development Support

 

  • Wage and Salary Administration Processes

 

    • Minimum Wage/Overtime Compliance
    • FLSA Records Maintenance
    • Compensation Program Development
    • Salary/Wage Surveys

 

  • Employee Relations Processes

 

    • Employee Communications Program Development
    • Employee Recognition Program Development
    • Employee Attitude Surveys

 

  • Temporary Staffing Processes

 

    • Just-in-Time Employees

 

  • Legal & Compliance Processes

 

    • Government Compliance
    • Employer Liability Management

 

  • Knowledge Management Processes

 

    • Knowledge Base Management
    • E Learning
      • Custom Course Creation
      • Distance Learning Product Evaluation and Integration
      • Existing Content Conversion
      • Retail Learning Product Creation
      • Conversion of Books to Interactive Formats
      • Development Tool Development
      • Learning Management System LMS Integration
      • Course Management
      • Student Management
      • Curriculum Development
      • Online Assessment Tool Creation or Integration
      • Consulting on e-learning Products
      • Multimedia Interactive Training
      • Online Educational Game Development
      • Simulation Development
      • Web-based Tutorial Design and Development
    • HR Support for Strategy & Planning
      • M & A Advisory
      • Enterprise Reporting Outsourcing
        • Consolidate and Manage Reporting Applications, Gather and Review Information
        • Enterprise Reporting Products Support

 

  • Others

 

    • Companywide Total Rewards Solution
    • Full-fledged HR Outsourcing Implementation
    • Online Compensation Statement
    • Participation and Self-Management
    • Fully Integrated, Web-enabled, Compensation Data and Benefits Delivery
    • Next-generation HR Delivery, Slashing Health Care Costs, Positioning the Company for the Future, and Leveraging the Latest Technology
    • Design an eHR Approach
    • Provide Executives with Quick Access to their Rewards Portfolios
    • Centralized Source to Administer Benefits to their Employees
    • Support Center to Answer Employee Questions about Retiree Benefit Changes
    • Shifts HR Function from Administrative to Consultative
    • Moving Employees to the Web
    • HR Activity Analysis
    • HR e-business – h-er

 

Related Categories

 

·         HR Help-desk

·         Training & Development

·         Knowledge Management

·         E-learning

·         Recruiting Services

·         Benefits Administration

 

 

Reference Resources for HR

 

See also:

 

 

Some interesting education & career related questions @ the Billion Dollars Site

 

 

 

 

 

 

 

 

Add Links/Submit Links: Do you have a web resource that belongs to here? If you have a web site that you wish to include in this directory, do let us know the details by sending a note about your URL to [narsi] at [esource] dot [in] (please remove the []s and change at and dot to the standard formats) to add URL. We’ll quickly review the web site, and if found relevant, add it to the database. We look forward to web site owners and link exchange partners to submit URL. Thanks!

 

eBPO.in provides information, data, directory and web links resources for the business process outsourcing and related BPO areas. It is intended to be useful for clients and vendors looking at either outsourcing their business processes onsite, onshore or offshore, or providing outsourced services. It will make an effort to provide resources on tutorial/tutorials, guide/guides, tips, faq/faqs on these BPO topics.

 

 

 

 

BPO Reference

 

General Outsourcing References

 

Outsourcing and BPO FAQs

Offshore Outsourcing FAQ

Outsourcing Accounting – FAQ

Cap Gemini E&Y FAQ on Outsourcing and BPO

Common Problems with Outsourcing Deals and How to Avoid Them

Outsourcing Center

The Road to Outsourcing Success

Offshore Outsourcing Problems

IT Outsourcing 2 India

The Outsourcing Strategy

International Outsourcing : Stanford Research Paper

Outsourcing & BPO : A Tough Decision

Common Myths of Outsourcing

BPO Drives IT Outsourcing Decisions

Managing Outsourcing Risks

Outsourcing – Concept and Benefits

CIO.com : Outsourcing Research Center

Inside Outsourcing in India

BPO : Balancing the Risks

BPO: Inside Out

The New Trend in Offshore Outsourcing and BPO

E-business Strategies BPO Portal

Outsourcing Research Centre

Outsourcing – Reference Checking in Seven Steps

Outsourcing Consultants List and Outsourcing Consulting Directory

Offshore Outsourcing Business Model

Outsourcing Dictionary & Glossary

 

Major Outsourcing Companies for IT & Business Processes

 

Accenture

IBM

CSC

EDS

ATOS-KPMG

TCS

Infosys

Wipro

Satyam Computer Services

Cognizant

GECIS

WNS

 

GeoDig – Get Local!

 

Have you checked out the GeoDig directories for over 30 countries? GeoDig provides useful local and regional web resources for over 200 cities around the world. See the list of cities and countries for which GeoDig provides locality-specific web resources.

 

North America

USA - Alabama (AL) > Birmingham; Alaska; Arkansas (AR) > Little Rock; Arizona (AZ) > Phoenix, Las Vegas, Tucson; California (CA) > Los Angeles, San Francisco, Sacramento, Fresno, Bakersfield; Colorado, CO > Denver; Connecticut, CT > Hartford; District of Columbia, DC > Washington DC; Delaware (DE) > Wilmington; Florida > Miami, Orlando, Tampa, Orlando, Sarasota, West Palm Beach, Jacksonville; Georgia > Atlanta; Hawaii > Honolulu; Idaho; Illinois > Chicago; Indiana > Indianapolis; Iowa; Kansas (KS); Kentucky (KY) > Louisville; Louisiana (LA) > New Orleans, Baton Rouge; Maine; Maryland (MD) > Baltimore; Massachusetts > Boston, Springfield; Michigan > Detroit, Grand Rapids; Minnesota > Minneapolis-St. Paul; Mississippi (MS); Missouri (MO) > Kansas City, St. Louis; Montana; Nebraska (NE) > Omaha; Nevada (NV) > Las Vegas; New Hampshire; New Jersey (NJ) > Jersey City, Newark; New Mexico (NM) > Albuquerque; New York > New York, Buffalo, Rochester, Albany, Syracuse; North Carolina (NC) > Raleigh-Durham, Charlotte, Greensboro; North Dakota; Ohio> Columbus, Cincinnati, Cleveland, Toledo, Youngstown, Dayton; Oklahoma (OK) > Oklahoma City, Tulsa; Oregon > Portland; Pennsylvania > Philadelphia, Allentown, Pittsburgh, Harrisburg, Scranton, ; Rhode Island (RI) > Providence; South Carolina (SC) > Greenville; South Dakota; Tennessee (TN) > Knoxville, Memphis, Nashville; Texas > Austin, Dallas, Houston, San Antonio, El Paso, Austin, McAllen; Utah (UT) > Salt Lake City; Vermont; Virginia (VA) > Norfolk, Richmond; Washington > Seattle; West Virginia; Wisconsin (WI) > Milwaukee; Wyoming

Canada - Vancouver, Montreal, Toronto, Calgary, Ottawa-Gatineau, Edmonton, Quebec City, Winnipeg, Hamilton, London

 

Europe - UK - London, Glasgow, Manchester, Birmingham, Liverpool, Sheffield, Leeds, Bristol, Edinburgh, Leicester; France - Paris, Marseille, Lyon, Toulouse, Nice, Nantes, Strasbourg, Montpellier, Bordeaux; Germany - Frankfurt (Frankfurt am Main), Munich (München), Berlin, Düsseldorf, Hamburg, Cologne (Köln), Essen, Dortmund, Stuttgart, Bremen, Duisburg, Hannover, Nürnberg (Nuremberg), Dresden, Leipzig; Italy - Milan (Milano), Rome (Roma), Napoli (Naples), Torino (Turin), Palermo, Bologna, Firenze (Florence), Genova (Genoa); Spain - Madrid, Barcelona, Valencia, Sevilla, Zaragoza, Malaga, Murcia, Las Palmas, Bilbao; Scandinavia - Finland - Helsinki (Helsingin), Espoo, Tampere (Tampereen), Vantaa, Turku, Oulu, Sweden - Stockholm, Goteborg (Göteborg), Malmo (Malmö), Uppsala, Vasteras (Västerås), Denmark - Copenhagen (Københavns), Aarhus (Århus), Odense, Aalborg (Ålborg), Norway - Oslo, Bergen, Stavanger, Trondheim; Benelux - Belgium - Brussels (Brussel), Antwerp (Antwerpen), Ghent (Gent, Gand), Charleroi, Liège (Liege), Netherlands - Amsterdam, Rotterdam, Utrecht, Eindhoven, Tilburg, ‘s-Gravenhage (sGravenhage), Groningen, Luxembourg - Luxembourg City; Portugal – Lisbon; Greece – Athens; Hungary – Budapest; Poland – Warsaw; Switzerland - Zürich (Zurich), Geneva (Geneve, Genève), Basel, Bern (Berne), Lausanne; Austria - Linz, Vienna (Wien), Graz, Linz, Salzburg, Innsbruck; Ireland – Dublin

 

Asia - India - Mumbai, New Delhi, Bangalore; China & Hong Kong - Hong Kong, Beijing, Shanghai, Tianjin, Wuhan, Shenyang, Guangzhou, Harbin, Xian; Japan - Tokyo, Osaka, Yokohama, Nagoya, Sapporo, Kyoto, Kobe, Fukuoka, Kawasaki, Hiroshima; South Korea - Seoul, Pusa, Taegu, Incheon, Taejeon, Taiwan - Taipei; Malaysia - Kuala Lumpur; Singapore; Russia - Moscow, St Petersburg

 

Middle East - Turkey - Istanbul, Israel - Tel Aviv

 

Oceania - Australia - Sydney, Melbourne, Brisbane, Perth, Adelaide

 

Africa - South Africa - Johannesburg, Cape Town, Durban

 

 

 

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