The Healthcare Industry BPO Resource

 

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The Healthcare Industry BPO Resource

 

The Healthcare Industry BPO section of eBPO.in provides a listing of WWW resources for BPO in the Healthcare industry. eBPO.in is the home of business process outsourcing online.

 

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See The Medicine & Healthcare Industry Outsourcing category @ BlogOut, The Outsourcing Blog for regular updates on business processes and outsourcing for this industry. (BlogOut home)

 

 

Health & Medicine Industry Processes

 

    • Clinical Services
      • 3D Reconstruction & Processing Services
      • Tele - Radiology services
      • Oncology Services
      • Orthopedics Services
      • Clinical Trial Data
        • Designing, Capturing & Coding Trial Data

 

    • Radiology
      • Teleradiology
        • Non-invasive Imaging Studies
          • CT
          • MRI
          • Ultrasound
          • Nuclear Medicine
          • Digitized X-rays

 

    • Medical Transcription
      • HIPAA Compliant Medical Transcription Service
      • Electronic Medical Record (EMR) Solution
      • Customizing & Maintaining EMR For Your Practice
      • Record Conversion & Migration
      • Total Dictation & Transcription Solution

 

    • Medical Coding

 

    • Data Entry
      • Patient Enrollment
      • Patient Demographics

 

    • Hospital Accounting
      • Accounts Receivable Department
      • Reconciliation
      • Refunds

 

    • Medical Billing
      • Charge Entry
        • 24-hour turn-around time for large or small accounts across multiple specialties like patient account creation, charge entry and payment posting
        • Charge Entry for Multiple Specialties
      • Payment Posting
        • Analysis of Payments and Posting of Payments into the Hospital Information Management System
      • Denial Analysis
        • Analysis of the EOBs and Claims and Taking Necessary Actions to Recover Due Amount

 

    • Patient Registration
      • Manual
      • Hospital Interface

 

    • Payment Posting
      • Manual
      • Electronic Payer Interface

 

    • Others
      • Denial Posting
      • Returned Mail
      • Data Updates
      • Project-based Adjustments and Write-off
      • Patient Record Management
        • Remote Coding, Indexing and Claims Processing
      • Medical Research

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  • Patient Tele-Support Processes

 

    • Multi-lingual Processes

 

    • Interactive Customer Service
      • Status Checks
      • Customer Correspondence
      • E-mail Based Service
      • Chat Based Real Time Service

 

 

 

Health & Pharma Industry Outsourcing References

 

 

  • Contract Research & Manufacturing Services (Outsourcing) Facts
    • The global CRAMS market is set to reach 170 billion US$ by 2009. Comprises (% of 170 billion)
      • Contract manufacturing services for prescription drugs (25%)
      • Contract manufacturing services for over-the-counter drugs (60%)
      • Contract research services (12%)
      • Drug discovery outsourcing (3%)
      • Clinical research outsourcing

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Web References for Health Industry Business Processes

 

 

Business processes common to all industries

 

 

Reference Resources for the Healthcare Industry

 

Some prominent therapeutic segments for the drugs & pharma industry:

 

  • Anti-infectives / infection
  • Gastro Intestinal
  • Cardiac
  • Respiratory
  • Pain / Analgesics
  • Vitamins / Minerals / Nutrients
  • Gynaecology / Gynecology
  • Neuro / CNS (Neurological / Neurology)
  • Derma (Dermatology)
  • Anti-diabetic
  • Ophthal / Otologicals (Ophthalmology / Otology / ENT)
  • Hormones
  • Anti-TB (Anti – Tuberculosis)
  • Others

 

 

 

 

 

 

 

 

 

 

 

  • Medicine Top of the Heap Companies: Abbott Laboratories, Medtronic Inc., UnitedHealth Group, Wellpoint Inc., Boston Scientific Corp., Alcon Inc., Guidant Corp., Baxter International Inc., Zimmer, Stryker Corp.

 

  • Top Global Pharma Companies: Pfizer, GlaxoSmithKline, Merck, AstraZenca, Bristol-Myers Squibb, Aventis, Johnson & Johnson, Novartis, Pharmacia, Lilly, Wyeth, Roche, Schering-Plough, Abbott Laboratories, Takeda, Sanofi-Synthelabo, Boehringer-Ingelheim, Bayer, Schering AG, Akzo Nobel, Amgen, Sankyo, Merck KGaA, Novo Nordisk, Shionogi, Baxter, Daiichi Pharmaceutical, Yamanouchi, Eisai, Fujisawa, Tewa, Purdue Pharma, Genentech, Chugai Pharmaceutical, Solvay, Otsuka, Elan, Tanabe Seiyaku, Serono, Forest Laboratories, Allergan, Altana, Kyowa Hakko Kogyo, Ono Pharmaceutical, Biogen, Immunex, Genzyme, 3M Worldwide, ICN Pharmaceuticals, Schwarz Pharma

 

Add Links/Submit Links: Do you have a web resource that belongs to here? If you have a web site that you wish to include in this directory, do let us know the details by sending a note about your URL to [narsi] at [esource] dot [in] (please remove the []s and change at and dot to the standard formats) to add URL. We’ll quickly review the web site, and if found relevant, add it to the database. We look forward to web site owners and link exchange partners to submit URL. Thanks!

 

eBPO.in provides information, data, directory and web links resources for the business process outsourcing and related BPO areas. It is intended to be useful for clients and vendors looking at either outsourcing their business processes onsite, onshore or offshore, or providing outsourced services. It will make an effort to provide resources on tutorial/tutorials, guide/guides, tips, faq/faqs on these BPO topics.

 

 

 

 

BPO Reference

 

General Outsourcing References

 

 

 

  • Major Outsourcing Companies for IT & Business Processes – Accenture, IBM, CSC, EDS, ATOS-KPMG, TCS, Infosys, Wipro, Satyam Computer Services, Cognizant, GECIS, WNS

  

Reference

 

GeoDig – Get Local!

 

Have you checked out the GeoDig directories for over 30 countries? GeoDig provides useful local and regional web resources for over 200 cities around the world. See the list of cities and countries for which GeoDig provides locality-specific web resources.

 

North America

USA - Alabama (AL) > Birmingham; Alaska; Arkansas (AR) > Little Rock; Arizona (AZ) > Phoenix, Las Vegas, Tucson; California (CA) > Los Angeles, San Francisco, Sacramento, Fresno, Bakersfield; Colorado, CO > Denver; Connecticut, CT > Hartford; District of Columbia, DC > Washington DC; Delaware (DE) > Wilmington; Florida > Miami, Orlando, Tampa, Orlando, Sarasota, West Palm Beach, Jacksonville; Georgia > Atlanta; Hawaii > Honolulu; Idaho; Illinois > Chicago; Indiana > Indianapolis; Iowa; Kansas (KS); Kentucky (KY) > Louisville; Louisiana (LA) > New Orleans, Baton Rouge; Maine; Maryland (MD) > Baltimore; Massachusetts > Boston, Springfield; Michigan > Detroit, Grand Rapids; Minnesota > Minneapolis-St. Paul; Mississippi (MS); Missouri (MO) > Kansas City, St. Louis; Montana; Nebraska (NE) > Omaha; Nevada (NV) > Las Vegas; New Hampshire; New Jersey (NJ) > Jersey City, Newark; New Mexico (NM) > Albuquerque; New York > New York, Buffalo, Rochester, Albany, Syracuse; North Carolina (NC) > Raleigh-Durham, Charlotte, Greensboro; North Dakota; Ohio> Columbus, Cincinnati, Cleveland, Toledo, Youngstown, Dayton; Oklahoma (OK) > Oklahoma City, Tulsa; Oregon > Portland; Pennsylvania > Philadelphia, Allentown, Pittsburgh, Harrisburg, Scranton, ; Rhode Island (RI) > Providence; South Carolina (SC) > Greenville; South Dakota; Tennessee (TN) > Knoxville, Memphis, Nashville; Texas > Austin, Dallas, Houston, San Antonio, El Paso, Austin, McAllen; Utah (UT) > Salt Lake City; Vermont; Virginia (VA) > Norfolk, Richmond; Washington > Seattle; West Virginia; Wisconsin (WI) > Milwaukee; Wyoming

Canada - Vancouver, Montreal, Toronto, Calgary, Ottawa-Gatineau, Edmonton, Quebec City, Winnipeg, Hamilton, London

 

Europe - UK - London, Glasgow, Manchester, Birmingham, Liverpool, Sheffield, Leeds, Bristol, Edinburgh, Leicester; France - Paris, Marseille, Lyon, Toulouse, Nice, Nantes, Strasbourg, Montpellier, Bordeaux; Germany - Frankfurt (Frankfurt am Main), Munich (München), Berlin, Düsseldorf, Hamburg, Cologne (Köln), Essen, Dortmund, Stuttgart, Bremen, Duisburg, Hannover, Nürnberg (Nuremberg), Dresden, Leipzig; Italy - Milan (Milano), Rome (Roma), Napoli (Naples), Torino (Turin), Palermo, Bologna, Firenze (Florence), Genova (Genoa); Spain - Madrid, Barcelona, Valencia, Sevilla, Zaragoza, Malaga, Murcia, Las Palmas, Bilbao; Scandinavia - Finland - Helsinki (Helsingin), Espoo, Tampere (Tampereen), Vantaa, Turku, Oulu, Sweden - Stockholm, Goteborg (Göteborg), Malmo (Malmö), Uppsala, Vasteras (Västerås), Denmark - Copenhagen (Københavns), Aarhus (Århus), Odense, Aalborg (Ålborg), Norway - Oslo, Bergen, Stavanger, Trondheim; Benelux - Belgium - Brussels (Brussel), Antwerp (Antwerpen), Ghent (Gent, Gand), Charleroi, Liège (Liege), Netherlands - Amsterdam, Rotterdam, Utrecht, Eindhoven, Tilburg, ‘s-Gravenhage (sGravenhage), Groningen, Luxembourg - Luxembourg City; PortugalLisbon; GreeceAthens; HungaryBudapest; PolandWarsaw; Switzerland - Zürich (Zurich), Geneva (Geneve, Genève), Basel, Bern (Berne), Lausanne; Austria - Linz, Vienna (Wien), Graz, Linz, Salzburg, Innsbruck; IrelandDublin

 

Asia - India - Mumbai, New Delhi, Bangalore; China & Hong Kong - Hong Kong, Beijing, Shanghai, Tianjin, Wuhan, Shenyang, Guangzhou, Harbin, Xian; Japan - Tokyo, Osaka, Yokohama, Nagoya, Sapporo, Kyoto, Kobe, Fukuoka, Kawasaki, Hiroshima; South Korea - Seoul, Pusa, Taegu, Incheon, Taejeon, Taiwan - Taipei; Malaysia - Kuala Lumpur; Singapore; Russia - Moscow, St Petersburg

 

Middle East - Turkey - Istanbul, Israel - Tel Aviv

 

Oceania - Australia - Sydney, Melbourne, Brisbane, Perth, Adelaide

 

Africa - South Africa - Johannesburg, Cape Town, Durban

 

 

 

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