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The Hospitality Industry BPO Resource
From eBPO.in – Home of BPO Online
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The Hospitality Industry BPO Resource
The Hospitality Industry BPO section of eBPO.in provides a listing of WWW resources for BPO in the Hospitality Industry. eBPO.in is the home of business process outsourcing online.
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See The Hospitality Industry Outsourcing category @ BlogOut, The Outsourcing Blog for regular updates on business processes and outsourcing for this industry. (BlogOut home)
Hotels & Hospitality Industry Business Processes
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Web Resources for Hospitality Industry Business Processes
Business processes common to all industries
Reference Resources for Hospitality Industry
See also:
Education and Career in the Hotels and Hospitality Industries Hospitality Education & Training – directory of links for hotel and hospitality education and training web sites Ecole hôtelière de Lausanne Institute of Technology & Entrepreneurship - services provided by EHLITE focus on creating new business concepts by sustaining entrepreneurial spirit and skills in students, faculty and in the hospitality industry, developing new service processes and management systems, and testing products, processes and equipment
Hotel and Hospitality Industry Technology and Software Hospitality Tech Advisor – newsletters on hotel technology, processes and solutions from Accuvia Publishing Hospitality & Hotel Technology – Companies InterGlobe Technologies – provides software and business process solutions to the global hotel industry Pegasus Solutions – provides the technology backbone for the hotel industry, with a focus on global electronic hotel reservations. Services include voice reservation services, electronic distribution services, hotel marketing and reservation representation, commission processing and payment, and web-based hospitality enterprise solution. Related Links: Hotel, Accommodation and Hospitality Industry Technology and Software Development
Loyalty & Frequent Stayer Rewards Programs in the Hospitality & Hotels Industries Hotels Loyalty Programs and Rewards – resource page for loyalty and reward programs for the hospitality industry, from TravelGlobe.biz
Hotels & Hospitality - Research & Reference Hotel Benchmark – hotel and hospitality industry data and data for decision making. From Deloitte & Touche
Hotel Industry Value Chain Comprises: Hotel Industry Suppliers, Hotel & Hospitality Industry Operations and Processes (see Hotel & Hospitality Industry Value Chain & Business Processes, Hotel & Hospitality Industry Call Centers and Contact Centres & Hotel Industry Loyalty & Rewards Programs sections), Hotel & Hospitality Industry End-users, and the Support & Technology Structure for the Hotels and Hospitality Industries (see Hotel & Hospitality Technology & Software Development section).
Technology Used in the Hotel Industry Unique Value Drivers Determine Hotels’ Technology Choices – analytical article that evaluates the impact of Internet, open systems, networked enterprise concept and thin clients, and how they affect the critical value drivers that determine success in the hotel industry.
Hotel & Hospitality Industry- News and Events Hotel News Resource – hotels and hospitality industry news, event listing, real estate listing, supplier guides, FAQs, newsletters and more
Business Processes in the Hotel & Hospitality Industry Central Reservation Systems for Hotels – Directory of sites from Dmoz (Open Directory Project)
Hospitality & Hotel Industry - Directories and Guides Hotel Industry Links – a good list of links to the hotel and hospitality industries is available at the hotel/hospitality section of TravelGlobe.biz Hotel Chains – worldwide prominent hotel chains and affinity groups
Reference:
Top 50 Hotels: Choice Hotels, Bass Hotels & Resorts, Six Continents, Hilton Hotels, Meristar Hospitality - Hotels & Resorts, Marriott Hotels Resorts & Suites, La Quinta Inns & Suites, Hyatt, Patriot American Hospitality, Carlson Hospitality Worldwide, Westmont Hospitality Group, Bristol Hotels & Resorts, Red Roof Inns, Park Plaza International – Inn & Hotels, The Marcus Corp. – Lodging and Theatre, Lodgian Inc. ( formerly Servico), Omni Hotels, Rocco Forte Hotels, Pan Pacific, Radisson, Sheraton, Westin, Le Meridien, Inter Continental Hotels, Four Seasons , Accor Hotels, Best Western , Golden Tulip, Ramada , Ritz Carlton , Shangri-La , Sol Melia , Starwood
Hotels, Hospitality & Accommodation: News, Directories and Resources - Hotel Industry News Resource, Hotel Resource, Y! Lesiure / Travel / Hotel News, Hotel Online Hospitality News, BBT Online, News is Free, World HoStels, Hotels Online, Hotel Electronic Distribution Network Association, Hospitality Net, Hotels Travel, Hotel & Accomodation Insider, Hotels & Resorts Database, International Youth HoStels Federation, B2B Online Market Exchange for Hotels, Worldwide Hotel Chains Directory, Hotels & Hospitality Management Companies Worldwide Directory, Hotels & Hospitality Associations Worldwide Directory, Hotels & Hospitality Research & Reference Links, Lodging & Resorts Market Research
Top 5 GDS: Galileo, Amadeus, Sabre, Worldspan, Abacus
Online Travel and Transportation: Expedia Travel Booking, Opodo, Travelocity, Lonely Planet, Delta Express, Enterprise Rent A Car, WorldRes – Hotel Reservation, Cheap Tickets, Orbitz – Online Booking & Airline Ticketing, Hotels Travel, QuikBook, BN Car Rental, AOL Rent A Car, Last Minute, Dial A Flight, Web Travel News, Hotels .com – Hotel Reservations , Europe on Rail, Cheap Flights, One Travel, Travel Zoo, Price Line, Lowest Fare, Fare Base, Flights .com, Travel Australia, Online Services Directory, Travel Industry Online B2B Exchanges, Tiscover
Add Links/Submit Links: Do you have a web resource that belongs to here? If you have a web site that you wish to include in this directory, do let us know the details by sending a note about your URL to [narsi] at [esource] dot [in] (please remove the []s and change at and dot to the standard formats) to add URL. We’ll quickly review the web site, and if found relevant, add it to the database. We look forward to web site owners and link exchange partners to submit URL. Thanks!
eBPO.in provides information, data, directory and web links resources for the business process outsourcing and related BPO areas. It is intended to be useful for clients and vendors looking at either outsourcing their business processes onsite, onshore or offshore, or providing outsourced services. It will make an effort to provide resources on tutorial/tutorials, guide/guides, tips, faq/faqs on these BPO topics.
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BPO Reference
General Outsourcing References
Cap Gemini E&Y FAQ on Outsourcing and BPO Common Problems with Outsourcing Deals and How to Avoid Them The Road to Outsourcing Success International Outsourcing : Stanford Research Paper Outsourcing & BPO : A Tough Decision BPO Drives IT Outsourcing Decisions Outsourcing – Concept and Benefits CIO.com : Outsourcing Research Center The New Trend in Offshore Outsourcing and BPO E-business Strategies BPO Portal Outsourcing – Reference Checking in Seven Steps Outsourcing Consultants List and Outsourcing Consulting Directory Offshore Outsourcing Business Model Outsourcing Dictionary & Glossary
Major Outsourcing Companies for IT & Business Processes
Accenture IBM CSC EDS ATOS-KPMG TCS Infosys Wipro Satyam Computer Services Cognizant GECIS WNS
Reference
GeoDig – Get Local!
Have you checked out the GeoDig directories for over 30 countries? GeoDig provides useful local and regional web resources for over 200 cities around the world. See the list of cities and countries for which GeoDig provides locality-specific web resources.
North America USA - Alabama (AL) > Birmingham; Alaska; Arkansas (AR) > Little Rock; Arizona (AZ) > Phoenix, Las Vegas, Tucson; California (CA) > Los Angeles, San Francisco, Sacramento, Fresno, Bakersfield; Colorado, CO > Denver; Connecticut, CT > Hartford; District of Columbia, DC > Washington DC; Delaware (DE) > Wilmington; Florida > Miami, Orlando, Tampa, Orlando, Sarasota, West Palm Beach, Jacksonville; Georgia > Atlanta; Hawaii > Honolulu; Idaho; Illinois > Chicago; Indiana > Indianapolis; Iowa; Kansas (KS); Kentucky (KY) > Louisville; Louisiana (LA) > New Orleans, Baton Rouge; Maine; Maryland (MD) > Baltimore; Massachusetts > Boston, Springfield; Michigan > Detroit, Grand Rapids; Minnesota > Minneapolis-St. Paul; Mississippi (MS); Missouri (MO) > Kansas City, St. Louis; Montana; Nebraska (NE) > Omaha; Nevada (NV) > Las Vegas; New Hampshire; New Jersey (NJ) > Jersey City, Newark; New Mexico (NM) > Albuquerque; New York > New York, Buffalo, Rochester, Albany, Syracuse; North Carolina (NC) > Raleigh-Durham, Charlotte, Greensboro; North Dakota; Ohio> Columbus, Cincinnati, Cleveland, Toledo, Youngstown, Dayton; Oklahoma (OK) > Oklahoma City, Tulsa; Oregon > Portland; Pennsylvania > Philadelphia, Allentown, Pittsburgh, Harrisburg, Scranton, ; Rhode Island (RI) > Providence; South Carolina (SC) > Greenville; South Dakota; Tennessee (TN) > Knoxville, Memphis, Nashville; Texas > Austin, Dallas, Houston, San Antonio, El Paso, Austin, McAllen; Utah (UT) > Salt Lake City; Vermont; Virginia (VA) > Norfolk, Richmond; Washington > Seattle; West Virginia; Wisconsin (WI) > Milwaukee; Wyoming Canada - Vancouver, Montreal, Toronto, Calgary, Ottawa-Gatineau, Edmonton, Quebec City, Winnipeg, Hamilton, London
Europe - UK - London, Glasgow, Manchester, Birmingham, Liverpool, Sheffield, Leeds, Bristol, Edinburgh, Leicester; France - Paris, Marseille, Lyon, Toulouse, Nice, Nantes, Strasbourg, Montpellier, Bordeaux; Germany - Frankfurt (Frankfurt am Main), Munich (München), Berlin, Düsseldorf, Hamburg, Cologne (Köln), Essen, Dortmund, Stuttgart, Bremen, Duisburg, Hannover, Nürnberg (Nuremberg), Dresden, Leipzig; Italy - Milan (Milano), Rome (Roma), Napoli (Naples), Torino (Turin), Palermo, Bologna, Firenze (Florence), Genova (Genoa); Spain - Madrid, Barcelona, Valencia, Sevilla, Zaragoza, Malaga, Murcia, Las Palmas, Bilbao; Scandinavia - Finland - Helsinki (Helsingin), Espoo, Tampere (Tampereen), Vantaa, Turku, Oulu, Sweden - Stockholm, Goteborg (Göteborg), Malmo (Malmö), Uppsala, Vasteras (Västerås), Denmark - Copenhagen (Københavns), Aarhus (Århus), Odense, Aalborg (Ålborg), Norway - Oslo, Bergen, Stavanger, Trondheim; Benelux - Belgium - Brussels (Brussel), Antwerp (Antwerpen), Ghent (Gent, Gand), Charleroi, Liège (Liege), Netherlands - Amsterdam, Rotterdam, Utrecht, Eindhoven, Tilburg, ‘s-Gravenhage (sGravenhage), Groningen, Luxembourg - Luxembourg City; Portugal – Lisbon; Greece – Athens; Hungary – Budapest; Poland – Warsaw; Switzerland - Zürich (Zurich), Geneva (Geneve, Genève), Basel, Bern (Berne), Lausanne; Austria - Linz, Vienna (Wien), Graz, Linz, Salzburg, Innsbruck; Ireland – Dublin
Asia - India - Mumbai, New Delhi, Bangalore; China & Hong Kong - Hong Kong, Beijing, Shanghai, Tianjin, Wuhan, Shenyang, Guangzhou, Harbin, Xian; Japan - Tokyo, Osaka, Yokohama, Nagoya, Sapporo, Kyoto, Kobe, Fukuoka, Kawasaki, Hiroshima; South Korea - Seoul, Pusa, Taegu, Incheon, Taejeon, Taiwan - Taipei; Malaysia - Kuala Lumpur; Singapore; Russia - Moscow, St Petersburg
Middle East - Turkey - Istanbul, Israel - Tel Aviv
Oceania - Australia - Sydney, Melbourne, Brisbane, Perth, Adelaide
Africa - South Africa - Johannesburg, Cape Town, Durban
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