Roadways Industry BPO, Road Transport Business Process Outsourcing, Roadways Business Processes Outsource, Roadway Industry Offshore, Offshoring

The Road Transport Industry BPO Resource

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Road Transport Industry Business Processes

The Road Transport Industry BPO section of eBPO.in provides a listing of WWW resources for BPO in the Road Transport industry. eBPO.in is the home of business process outsourcing online.

See The Road Transport Industry Outsourcing category @ BlogOut, The Outsourcing Blog for regular updates on business processes and outsourcing for this industry. (BlogOut home)

Road Transport Industry Processes

Operations Support

Driver Scheduling & Management Support
Transport Planning Support & Management

Customer Service & Support

Call Centers & Contact Centers for Sales & Sales Support – Passenger & Cargo
Call & Contact Centers for Customer Complaints Administration, Airline Rescheduling & Related

Finance & Accounting

General Accounting – GL & related
Passenger & Cargo Accounting
Tax Accounting & Reporting
Accounts Receivable
Accounts Payable
Payroll & Benefits Processing

Decision Support

Market & Competitor Information Aggregation & Analysis
Including Online Prices Comparison
Web Analytics, Web Traffic & Transaction Analytics

Fares Processing & Accounting

Fare Entry & Processing
Fare Audits
Refunds Processing

Sales & Marketing

E-marketing & E-promotions Support
Back-office Support for Marketing Campaigns
Corporate Sales Support
Online Sales & Customer Service – Web & E-mail Based
Call Centers and Contact Centers
Consolidators Management Back-office Support
Cargo Booking Services
Direct sales support

Human Resources

HR Support Centers
Knowledge Management
E-learning

Others

Document Management

Road Transport Business Processes

Centre for Research on Transportation, Canada

Business processes common to all industries

Reference Resources for Road Transport Industry

International Road Transport Union

International Union of Public Transport

International Road Federation

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eBPO.in provides information, data, directory and web links resources for the business process outsourcing and related BPO areas. It is intended to be useful for clients and vendors looking at either outsourcing their business processes onsite, onshore or offshore, or providing outsourced services. It will make an effort to provide resources on tutorial/tutorials, guide/guides, tips, faq/faqs on these BPO topics.

BPO Reference

General Outsourcing References

Outsourcing and BPO FAQs

Offshore Outsourcing FAQ

Outsourcing Accounting – FAQ

Cap Gemini E&Y FAQ on Outsourcing and BPO

Common Problems with Outsourcing Deals and How to Avoid Them

Outsourcing Center

The Road to Outsourcing Success

Offshore Outsourcing Problems

IT Outsourcing 2 India

The Outsourcing Strategy

International Outsourcing : Stanford Research Paper

Outsourcing & BPO : A Tough Decision

Common Myths of Outsourcing

BPO Drives IT Outsourcing Decisions

Managing Outsourcing Risks

Outsourcing – Concept and Benefits

CIO.com : Outsourcing Research Center

Inside Outsourcing in India

BPO : Balancing the Risks

BPO: Inside Out

The New Trend in Offshore Outsourcing and BPO

E-business Strategies BPO Portal

Outsourcing Research Centre

Outsourcing – Reference Checking in Seven Steps

Outsourcing Consultants List and Outsourcing Consulting Directory

Offshore Outsourcing Business Model

Outsourcing Dictionary & Glossary

Major Outsourcing Companies for IT & Business Processes

Accenture

IBM

CSC

EDS

ATOS-KPMG

TCS

Infosys

Wipro

Satyam Computer Services

Cognizant

GECIS

WNS

Reference

GeoDig – Get Local!

Have you checked out the GeoDig directories for over 30 countries? GeoDig provides useful local and regional web resources for over 200 cities around the world. See the list of cities and countries for which GeoDig provides locality-specific web resources.

North America

USA - Alabama (AL) > Birmingham; Alaska; Arkansas (AR) > Little Rock; Arizona (AZ) > Phoenix, Las Vegas, Tucson; California (CA) > Los Angeles, San Francisco, Sacramento, Fresno, Bakersfield; Colorado, CO > Denver; Connecticut, CT > Hartford; District of Columbia, DC > Washington DC; Delaware (DE) > Wilmington; Florida > Miami, Orlando, Tampa, Orlando, Sarasota, West Palm Beach, Jacksonville; Georgia > Atlanta; Hawaii > Honolulu; Idaho; Illinois > Chicago; Indiana > Indianapolis; Iowa; Kansas (KS); Kentucky (KY) > Louisville; Louisiana (LA) > New Orleans, Baton Rouge; Maine; Maryland (MD) > Baltimore; Massachusetts > Boston, Springfield; Michigan > Detroit, Grand Rapids; Minnesota > Minneapolis-St. Paul; Mississippi (MS); Missouri (MO) > Kansas City, St. Louis; Montana; Nebraska (NE) > Omaha; Nevada (NV) > Las Vegas; New Hampshire; New Jersey (NJ) > Jersey City, Newark; New Mexico (NM) > Albuquerque; New York > New York, Buffalo, Rochester, Albany, Syracuse; North Carolina (NC) > Raleigh-Durham, Charlotte, Greensboro; North Dakota; Ohio> Columbus, Cincinnati, Cleveland, Toledo, Youngstown, Dayton; Oklahoma (OK) > Oklahoma City, Tulsa; Oregon > Portland; Pennsylvania > Philadelphia, Allentown, Pittsburgh, Harrisburg, Scranton, ; Rhode Island (RI) > Providence; South Carolina (SC) > Greenville; South Dakota; Tennessee (TN) > Knoxville, Memphis, Nashville; Texas > Austin, Dallas, Houston, San Antonio, El Paso, Austin, McAllen; Utah (UT) > Salt Lake City; Vermont; Virginia (VA) > Norfolk, Richmond; Washington > Seattle; West Virginia; Wisconsin (WI) > Milwaukee; Wyoming

Canada - Vancouver, Montreal, Toronto, Calgary, Ottawa-Gatineau, Edmonton, Quebec City, Winnipeg, Hamilton, London

Europe - UK - London, Glasgow, Manchester, Birmingham, Liverpool, Sheffield, Leeds, Bristol, Edinburgh, Leicester; France - Paris, Marseille, Lyon, Toulouse, Nice, Nantes, Strasbourg, Montpellier, Bordeaux; Germany - Frankfurt (Frankfurt am Main), Munich (München), Berlin, Düsseldorf, Hamburg, Cologne (Köln), Essen, Dortmund, Stuttgart, Bremen, Duisburg, Hannover, Nürnberg (Nuremberg), Dresden, Leipzig; Italy - Milan (Milano), Rome (Roma), Napoli (Naples), Torino (Turin), Palermo, Bologna, Firenze (Florence), Genova (Genoa); Spain - Madrid, Barcelona, Valencia, Sevilla, Zaragoza, Malaga, Murcia, Las Palmas, Bilbao; Scandinavia - Finland - Helsinki (Helsingin), Espoo, Tampere (Tampereen), Vantaa, Turku, Oulu, Sweden - Stockholm, Goteborg (Göteborg), Malmo (Malmö), Uppsala, Vasteras (Västerås), Denmark - Copenhagen (Københavns), Aarhus (Århus), Odense, Aalborg (Ålborg), Norway - Oslo, Bergen, Stavanger, Trondheim; Benelux - Belgium - Brussels (Brussel), Antwerp (Antwerpen), Ghent (Gent, Gand), Charleroi, Liège (Liege), Netherlands - Amsterdam, Rotterdam, Utrecht, Eindhoven, Tilburg, ‘s-Gravenhage (sGravenhage), Groningen, Luxembourg - Luxembourg City; Portugal – Lisbon; Greece – Athens; Hungary – Budapest; Poland – Warsaw; Switzerland - Zürich (Zurich), Geneva (Geneve, Genève), Basel, Bern (Berne), Lausanne; Austria - Linz, Vienna (Wien), Graz, Linz, Salzburg, Innsbruck; Ireland – Dublin

Asia - India - Mumbai, New Delhi, Bangalore; China & Hong Kong - Hong Kong, Beijing, Shanghai, Tianjin, Wuhan, Shenyang, Guangzhou, Harbin, Xian; Japan - Tokyo, Osaka, Yokohama, Nagoya, Sapporo, Kyoto, Kobe, Fukuoka, Kawasaki, Hiroshima; South Korea - Seoul, Pusa, Taegu, Incheon, Taejeon, Taiwan - Taipei; Malaysia - Kuala Lumpur; Singapore; Russia - Moscow, St Petersburg

Middle East - Turkey - Istanbul, Israel - Tel Aviv

Oceania - Australia - Sydney, Melbourne, Brisbane, Perth, Adelaide

Africa - South Africa - Johannesburg, Cape Town, Durban

Other useful resources @ eBPO – Memorable Ads Database